General Office Policies
Please be on time. Your appointment start time is “ready-at-the-desk” time. If you’re late, your table time will be shortened; however, you’ll be expected to pay for the entire length of the reserved session.
There is a 24-hour cancellation policy. If less than 24-hour notice is provided, the entire session’s fee will be charged; please pay the fee at or before your next session. Some sessions have a 48-hour cancellation notice (see Services page).
No-shows will be charged the entire amount for a missed appointment.
Stay home and cancel if you don’t feel well, have any symptoms of illness, or have been notified of recent COVID19 exposure.
Please wait at least one week after receiving any vaccine before scheduling.
Clients who repeatedly cancel and reschedule appointments will be blocked from using online scheduling.
Full payment is expected at your visit. Pre-payment is available through the link provided in your appointment confirmation email.
There is a $25 fee for returned checks.
I accept cash, local checks, and most credit cards through Square.
Gift certificates, coupons, and vouchers must be presented at your scheduled appointment.
Please do not come to your appointment high, tipsy or drunk. I may refuse to work with you under these conditions.
Please do not bring pets to your appointment.
Please do not explore the yard or wander around the house.
Feel free to contact me directly by phone, email, text or contact form if you can’t find an appointment online, if your need is urgent, or you would like to be notified if I have a cancellation today.
New here?
Please call to confirm if new clients are currently being accepted. New clients must call for a short phone conversation and to schedule their first session. Do not schedule online.
Not all services are available to new clients.
This is not a spa.
Couple/small group massage is not regularly available.
Deep tissue/pressure is not available.
Weekend appointments are not regularly available.
Illness/Medical Conditions
Please cancel for cold or flu, fever, contagious conditions, COVID19, vomiting or diarrhea in last 48 hours, or frequent cough. Please consider whether you’ll be comfortable lying face-down in the headpiece and/or on your back. Please wait to reschedule until after your symptoms subside.
If you’re not feeling well two--three days before your appointment, please cancel it then; do not “wait and see.” If you wake up ill the day of, please cancel as early as possible. Email, voicemail and an online contact form are available 24/7.
I can not massage bruises, varicose veins, poison ivy, shingles, swelling, open wounds, cuts, scrapes or burns.
Some medical conditions may require physician approval prior to receiving massage. Please call to discuss at least one week in advance.
Planning your time
The door will be unlocked two-three minutes before your session.
Please allow for a minimum 90-minute cool-down between exercise and your massage session.
Please be sure to hydrate well and have a hearty snack or meal if you’ve had bloodwork or given blood before your session.
Please give careful consideration to scheduling an appointment if you’ve had recent dental work or eye surgery, or a fresh tattoo.
Unless you have an emergency situation, please turn off all phone sounds and wait until you’ve left the office to check your phone.
Discounts
Military personnel receive a $5 discount on individual full-priced sessions 30 minutes or longer. ID required. This may not be combined with specials, other discounts or coupons, and is not applicable toward gift certificate purchases for others.
Directions: https://goo.gl/maps/AzuNXqEhfu72
Coordinates: 42.9945099, -76.4574843
The office is located on Jordan Rd (between Stump and Maple) in Skaneateles Falls approximately four miles north of downtown Skaneateles, near the Red Rooster Pub and Kohilo Eco Park (former Welch Allyn); the office is approximately 2.5 miles south of the intersection of Route 5 and Hamilton Rd in Elbridge. The address will be provided in your appointment confirmation email, or over the phone. Driving/parking tips are provided in your confirmation email.
Outcalls
I may be available for home/office visits, events, and parties for an additional charge. Please call if you're interested in this service.
A Note about 2011 Groupon Deals...
The 60-minute massage promotional value of the deal expired 2/5/12. The deal may now be used as a $24 credit toward a massage service. If scheduling online, select a service priced $24 or more. You will pay the difference at your appointment. The fine print still applies; please read it over. Please bring your certificate to your session. Thank you.
A Note about 2011 Living Social Vouchers...
The 60-minute massage with essential oil promotional value of the deal expired 11/28/11. The deal may now be used as a $27 credit toward a massage service. If scheduling online, select a service priced $27 or more. You will pay the difference at your appointment. Monday-Friday only. The fine print still applies; please read it over. Please bring your certificate to your session. Thank you.
Information on this page is subject to change.
